Privacy
Policy.

When you create an account or place an order with Mushion, we collect the following:

• Full name
• Email address
• Phone number
• Delivery address
• Payment details, processed securely through Paystack. Mushion does not store your card details directly. Please refer to Paystack's privacy policy for details of how your payment data is handled.
• Order history and transaction records
• Communications with our team, including emails and support messages

We may also collect basic device and browsing data when you visit our website, such as your browser type, IP address, and pages visited, for the purpose of improving your experience on the site.

We use your personal data for the following purposes:

• To process and fulfil your orders
• To communicate with you about your orders, deliveries, and account
• To send you marketing communications about new fabric drops, promotions, and updates, but only if you have explicitly opted in to receive them. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
• To improve our website and services
• To comply with our legal and regulatory obligations under Nigerian law

We share limited personal data with trusted third parties only where necessary to fulfil your order:

• Logistics partners — we share your delivery address and phone number with our logistics partners solely for the purpose of delivering your order. They are not permitted to use this data for any other purpose.
• Paystack — your payment information is processed by Paystack in accordance with their privacy policy.

We do not sell, rent, or trade your personal data to any third party for marketing or commercial purposes.

Your data is stored securely on our platform. We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Access to your data is restricted to authorised Mushion team members who need it to carry out their responsibilities.

We retain your data for as long as your account is active or as required by law. If you would like your data deleted, please contact us and we will action your request within 30 days.

Under the NDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data where it is no longer necessary for us to hold it
• Withdraw consent to marketing communications at any time
• Lodge a complaint with NITDA if you believe your data rights have been violated

To exercise any of these rights, contact us at talktous@mushionafrica.com. We will respond within 10 business days.

Our website may use cookies to improve your browsing experience. You can adjust your cookie settings through your browser at any time. Disabling cookies may affect some functionality on the site.

We may update this privacy policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.